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Your questions, answered with care

Whether it's an address update, a subscription pause, or a question about gifting, our team is ready to help. We believe in unhurried connection, just like our letters.

Reach out directly

We read every message

Our small team provides personal care and responds to every message within one business day. No complex phone menus, just real people ready to assist you.

Got a quick question?

Common queries, simply answered

Update my address

Gifting options

Billing & payments

Need to change where your Silver Lining Letters arrive? Simply send us a message through the form above with your old and new mailing details.

Giving the gift of connection? We can help with custom gift notes and ensuring your recipient receives their letters without a hitch. Just ask!

Questions about your subscription, renewals, or payment methods (Stripe/Mailclubly)? Our team can clarify any billing inquiries you may have.